A portal within the Federal Trade Commission website that provides content geared towards helping librarians engage with patrons on issues related to consumer protection. Content includes ideas for programming, free materials on consumer protection to distribute in your library, presentation slides with talking points, worksheets, videos and more. Content is available in both English and Spanish.
The National Consumers League, a non-profit dedicated to representing the concerns of consumers to businesses, government, and other organizations. The NCL was founded in 1899 and is the nation’s oldest consumer advocacy organization.
The Association of Certified Fraud Examiners is the world’s largest anti-fraud organization. They provide anti-fraud training, online training and self-study, and a certification program to become an anti-fraud examiner.
The Better Business Bureau sets standards for ethical business behavior and monitors compliance of more than 30 million North American businesses. Search for BBB accredited businesses, read reviews of businesses, and file a complaint against a business.
Information on consumer protection and fraud prevention from the ALA’s LibGuide in Financial Literacy. This section contains book recommendations for adding to your libraries collection on consumer protection and fraud prevention as well as links to articles and tools.
The ITRC is a non-profit organization established to support victims of identity theft in resolving their cases, and to broaden public education and awareness in the understanding of identity theft, data breaches, cyber security, scams/fraud and privacy issues. Includes a Data Breach Clarity tool to help consumers demystify notifications if they have been exposed in a data breach.
Helpful tips to help you verify the legitimacy of a business, including how to run a search to find lawsuits a business may be pending, how to use the Whois database to access the history of a companies’ domain name and how to use the SEC database EDGAR.